Managing Threatening Confrontations


Managing Threatening Confrontations is designed to assist you in learning how to effectively support individuals who could experience the full range of behavioral escalation. These moments often appear chaotic-when to talk, when to step back, who to call for back up, and “when to duck.” This seminar is designed to put order to the chaos. Stages of escalation are described and each stage is paired with a positive action plan for caregivers as well as teams. The content places strong emphasis on proactive supports. The principles are taught in a straightforward manner so as to provide a framework for conceptualizing behavior escalation that can readily translate into positive plans of action. The learning is brought to life using a video of a dramatic, real life enactment of threatening confrontations by professional actors.

Description of Services

Managing Threatening Confrontations is offered both in person and virtually, and is offered in both a child focused session and an adult focused session. Some of their sessions have live Spanish interpretation. Some of what you’ll learn:A framework for understanding and recognizing stages of behavior escalationHow to avoid “power struggles” that can result in behavioral escalationSkills in connecting with individuals early on, in order to sustain emotional controlAn array of creative communication strategies during periods of tensionHow caregivers can support both clients and themselves during the Recovery Stage

Location by County/County(ies) served
Crawford, Columbia, Dane, Grant, Green, Iowa, Lafayette, Richland, Rock, Sauk
Ages Served
3-5 years old, Elementary School Age, Middle School Age, High School Age, 18-21 years old, Adults
Funding Sources
Free, Private Pay, CLTS, IRIS